Privacy Policy

Last updated: September 17, 2026

Consumer.wiki (“we”) runs a free informational reference that helps homeowners learn about residential electrical services and connect with independent service providers by phone. This policy explains what information is involved when you use the site, how it is used, and the choices you have.

1. Who we are

Consumer.wiki is a reference and connection service, not an electrical contractor. We do not perform, supervise, or warrant any work. All services are performed by independent third-party providers. Our role is limited to publishing information and connecting your call to a provider.

2. Information involved

Information you give us directly. The site has no accounts, contact forms, or checkout. If you browse only, you give us nothing directly. If you call a number listed on the site, you speak directly with a service provider (or its call-handling system) — anything you say on that call, including your name, address, or project details, goes to them under their policies, not this one.

Information collected automatically. Like most websites, our hosting infrastructure records basic technical data needed to operate the service: the pages you visit, approximate location derived from your IP address (city level), browser type, and timestamps. We use privacy-friendly, aggregate analytics to understand which reference pages are useful. We do not run cross-site advertising trackers and we do not build advertising profiles.

Cookies. We do not set advertising cookies. Strictly-necessary, short-lived security cookies may be set by our infrastructure provider to keep the site reliable. Content-delivery networks that serve site assets may log requests as described above.

3. Phone calls

Calls are initiated by you. Providers that answer may announce that calls are recorded or monitored for quality and training — if you stay on the line after such an announcement, you consent to that recording by the provider. We do not place outbound marketing calls or send marketing text messages, and there is no SMS program to opt out of. If a provider contacts you after your call (for example, to schedule or quote), that follow-up is governed by the provider, and you may ask them directly to stop contacting you.

4. How information is used

To operate and secure the reference (serve pages, prevent abuse, fix errors).
To measure aggregate readership and improve content.
To connect your call to a service provider when you dial.
To comply with legal obligations and enforce our Terms.

We share limited technical data with our infrastructure providers (such as our hosting and content-delivery provider) so the site functions. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. If we are required by law to disclose information (for example, in response to a lawful request), we will do so only as required.

6. Your privacy rights

Depending on your state (including California, Colorado, Connecticut, Texas, Oregon, and others with privacy laws), you may have the right to know what personal information we hold about you, to correct it, to delete it, and to opt out of any sale or sharing — and the right not to be discriminated against for exercising these rights. Because this site collects so little, in most cases the answer to an access request will simply be our server and analytics records described above. To make a request, contact us through the phone number listed on this site and describe your request; we respond within 45 days. You may use an authorized agent, in which case we will verify their authority.

7. Children

This service is for adults (18+) arranging work on homes they own or are authorized to decide for. We do not knowingly collect information from children. If you believe a child has interacted with the call service, contact us and the relevant provider.

8. Security and retention

We use reasonable administrative and technical measures appropriate to a read-mostly reference site. Technical logs are kept only as long as needed for operations, security, and legal compliance, then deleted or aggregated.

9. Changes and contact

If this policy changes materially, we will update the date above and post the new version here. Questions about this policy can be raised through the contact number listed on this site.